FAQ

How long is shipping?

Enjoy free shipping & free returns with a 100% money-back guarantee.

• United States: 5-12 days via USPS

• Canada: 5-12 days via Canada Post

• Australia: 7-14 days via Australia Post

• International: 7-20 days

What is your refund policy?

We offer full refunds 30 days after your purchase.

How can I track my order?

You can track your order by clicking on "Track Your Order" on the header

What payment methods do you accept?

We accept Mastercard, Visa, AMEX and Discover

Can I change or cancel my order after placing it?

You can change or cancel your order within 24 hours of placing the order.

About Us

PawPack, born from a love for adventure, offers the ultimate comfort for your furry friends. Our mission is to provide innovative, durable, and user-friendly pet carriers that ensure joyful journeys, setting us apart with unparalleled quality and design.

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